Business Intelligence for Branding: Truth, Opportunity, and Actionable Strategy

C&C Branding believes that business intelligence transforms branding and marketing communications.

Brand positioning, value proposition, messaging and deployment strategies all benefit from insights derived from big data. Knowing how to interpret data with keen business intelligence reveals significant implications for end-to-end marketing strategies.

Case study: Brand Identity Refresh and Marketing

Bunnell
Bunnell logo

Listen, Include, and Support

BUNNELL | SUPPORTING THE SALES EFFORT

THE CHALLENGE 

How do the best brands ensure their salespeople have a voice in brand strategy? Too many companies exclude critical sales feedback throughout a brand’s evolution, when first-person accounts of the sales experience are vital to a brand’s success.

We can help make this happen.

OUR SOLUTION

While sales is primarily considered a main source of revenue, their role in brand strategy goes far beyond sales conversions. Understanding the way salespeople interact with prospects and clients can give important clues to the way a brand should move forward.

We recently worked with Bunnell, a manufacturer of infant ventilators, whose salespeople are trained respiratory therapists. These salespeople know that when seconds matter in the life of an infant, access to the right information is critical. Knowing how an RT thinks, and what they need in a time of patient crisis, was key to understanding how this brand’s marketing and educational materials should be refined.

THE RESULT

The result of our work is a brand platform that gives Bunnell’s clients the specific instruction they need, in the vital moment they need it. It’s the perfect blend of form and function, tailored to save the most vulnerable among us.

  • Research findings outlining the sales process
  • Brand narrative
  • Logo refresh
  • Refresh for the color palette and typography
  • New image language
  • Complete redesign of the website
  • Marketing collateral refresh
  • SEO content strategy, re-organizing over 100 white papers
  • Result: Fresh support for the sales team

Case study: brand refresh

Give Way to Freedom
Give Way to Freedom logo

Forging the front lines of support.

GIVE WAY TO FREEDOM | FIGHTING HUMAN TRAFFICKING

Human trafficking is both everywhere and elusive, making it very challenging to combat.

But the nonprofit Give Way to Freedom has been doing so for decades, by coordinating victim care through a collaborative network of professional alliances and community coalitions. This web of dedicated individuals helps victims find safety and survival through immediate, customized care.

When they were ready to tell their brand story online, Give Way to Freedom approached C&C Branding to bring that story to life at the new https://givewaytofreedom.org/  

Through a deep understanding of the nuances of trafficking, as seen through the eyes of survivors, healthcare providers, and law enforcement, we brought these stories to life, revealing  the complexity of human trafficking and the essential role these advocates play in fighting it.

People are being trafficked everywhere, coerced by abusers who exploit the gaps in the system. Trafficking rings are vast, pernicious operations that run the gamut of the labor, gun, drug, and sex trades. Often, the crimes are being committed very close to home, with victims too often afraid to report or find sanctuary.

The solution is closing these service gaps, increasing community awareness, and customizing a care plan for each person suffering from human trafficking. Give Way to Freedom’s Edith Klimoski and Courtney Albert facilitate every necessary detail to foster positive outcomes and train community coalitions – to both identify and help trafficked persons find a new path forward.

A new website driven by Give Way to Freedom’s compelling story around this ongoing crisis brings critical attention to this important cause.

We are honored to activate meaningful brands – for organizations that truly serve those in need.

  • Full redesign of the website, including information architecture
  • Refreshed color palette and typography for the brand toolkit
  • Brand story funneling users to a better understanding of Human Trafficking, and the role they might play to help
  • Editorial voice that captures the critical focus on frontline workers and other stakeholders
  • Photographic treatments in cinematic style
  • Result: Empathy and engagement for a complex issue

CASE STUDY PIPELINE PRIMER

KENZEN

KENZEN logo

Getting Results, From the Start

KENZEN | IIOT & SMART PPE

When a brand defines itself in a genuine way, with robust attention to product development and end value to the customer — the right prospects will come calling. As they say — if you build it, they will come! And KENZEN has done just that, with a new brand positioning, editorial voice, and lead-generating website to nurture those prospects.

Honoring a past legacy of its founders while looking with a laser focus to the future, KENZEN offers Smart PPE that alerts workers when key physiological factors rise, such as core body temperature, heart rate, and exertion levels. KENZEN provides these safety monitoring solutions to predict and prevent industrial work injury and illness from heat, over-exertion, and fever — something that is especially valuable given the COVID-19 pandemic.

By creating a brand that embodies this ethos and captures prospects via a new, form-driven website, C&C helped KENZEN position themselves for true success in the IIOT Smart PPE space. 

  • Full redesign of the website and information architecture, including a sophisticated forms strategy
  • Brand positioning and content strategy, aligned with outside public relations efforts
  • Editorial voice that captures the industrial worker-athlete persona, during a time of critical focus on frontline workers
  • Photographic treatment enhancing the worker-athlete persona, showing heroism and diversity while conveying the ongoing need for worker safety
  • COVID-19 positioning specific to the unique need for worker protection during a pandemic
  • Training to publish updates to the WordPress website internally
  • Lead generation that has resulted in dozens of warm, viable in-bound prospects in the first weeks after launch
  • Specific leads that initiate from COVID-19 positioning and messaging
  • Result: Bold, timely brand positioning resulting in strong, viable lead generation

CASE STUDY BUSINESS INTELLIGENCE

Summit Financial Resources

Competition / David v Goliath

SUMMITFR | FINANCIAL SERVICES

Over the course of one year, C&C applied business intelligence to various data to improve Summit’s lead generation by 1,000%. While this B2B commercial finance firm enjoyed good leads from traditional methods, they trailed the pack when it came to web lead generation. By leveraging keyword research and Google analytics to improve paid search ads, blog-writing, and lead nurturing efforts, C&C reached the #1 organic page rank for differentiating keywords, and decreased ad cost by 500% in that same time period.

  • Strategy, brand and position with the analytics to know what the audience was asking for and what the competition overlooked
  • Organic SEO page writing, content development and marketing; LinkedIn networking
  • Paid and display advertising, with weekly updates to both keywords and copy
  • UX design and development to capture web leads and feed them into the CRM
  • Automated marketing that nurtured leads directly to each salesperson’s email
  • Differentiating position identified in the analytics and research
  • Result: Exponentially improved lead generation, SEM authority and brand awareness

CASE STUDY BUSINESS INTELLIGENCE

Pentacle DanceWorks Inc. : Pentacle nextSteps

Building a Business Model Around Digital Asks

PENTACLE | ADMIN SUPPORT FOR NON-PROFITS

Pentacle DanceWorks Inc. was established in 1978 to support choreographers and dance artists as businesses, handling all their tax, contract, payroll, and other back-office needs in addition to serving as a renowned dance agent. Times changed, and they realized their survival would depend on offering digital solutions for the same business support, at a much larger scale.

C&C performed keyword research, then applied business intelligence to identify subjects for content marketing – in order to capture existing digital asks and cast a wider net. This research focused on key digital asks from current clients, which shaped the new business model and drove the strategy for site architecture, content management, and editorial calendars.

  • Analytics and research applied to the architecture of the services offerings, website, and content strategy
  • New business opportunities and audiences identified and targeted in the strategy
  • Keyword research, content strategy, and editorial calendar
  • Brand position and new editorial voice established
  • New design language developed, keeping a strong connection to the parent brand
  • Result: Additional grant funding for more marketing to launch this new offering

CASE STUDY BUSINESS INTELLIGENCE

Main Street Data

Establishing a Thought Leader

MAIN STREET DATA | AGRIBUSINESS TECH

With dozens of products and no clear lead generation strategy, the focus for this B2B ag tech startup was content creation and management, driven by keyword and organic SEO strategies. With a historic flood year in the Midwest impacting their sales and product development, this client needed a strategy for brand awareness and lead generation. By applying business intelligence to available analytics, and creating content to drive traffic, C&C increased session duration by 61%, new users by 346%, and pageviews by 312%.

  • Analytics and research on media topics that affected the audience and created significant implications for content
  • Analytics, research and stakeholder interviews to develop content strategy, web page design, editorial calendar, and copy
  • Analytics and research applied to page optimization and paid advertising
  • Additional use of infographics and video to enhance editorial strategy and increase session duration
  • Custom reporting of our progress in ad-hoc presentations, Data Studio and custom reports from Analytics via pdfs
  • Expansion to new audiences which included lenders and insurers, as well as partnerships with commodity traders
  • Integration with traditional marketing methods such as trade shows and leave-behinds
  • Result: Dramatic increase in web metrics, brand awareness, and thought leadership

WE LIKE TO LISTEN

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